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FREQUENTLY ASKED QUESTIONS
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WHERE IS POCONO SPRINGS CAMP LOCATED?Pocono Springs is located in Marshalls Creek, Pennsylvania, in the Southern Pocono Mountains. The camp’s convenient location is less than 75 miles from New York City and 100 miles from Philadelphia. It’s also in close proximity to major airports, and just hours from Westport, CT, and Baltimore, MD.
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WHO IS CAMP LEVEL UP FOR?Camp Level Up is for any child entering 4th through 11th grade (Fall 2024) who has an interest or passion for gaming regardless of skill level!
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WHAT TYPE OF GAMING EQUIPMENT WILL MY CHILD BE USING?Campers will use modern gaming PCs and accompanying accessories provided by Camp Level Up. Gaming PC's provided with the following specs in addition to 240hz Zowie Monitors:
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HOW DO PARENTS AND CAMPERS STAY IN TOUCH DURING CAMP?Campers may use their cell phones to stay in touch with their families during their designated one hour time block each day. If a child does not bring a cell phone to camp, Camp Level Up will provide phone access for those campers to speak to their families during the one hour phone time block.
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WHAT IS THE SECURITY LIKE AT CAMP?Pocono Springs is a private property with a 24 hour guarded entrance. All visitors must be approved by the Director and will be given a visitor pass.
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WILL I RECEIVE MORE INFORMATION AFTER I ENROLL?Yes absolutely! Enrolled families will receive a Parent Handbook which includes detailed information to help you and your camper prepare for camp.
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IS MY CHILD ALLOWED TO BRING THEIR CELL PHONE?While campers may bring and use a cell phone at camp, they will not be allowed to bring them into their cabins. Campers will be allowed one hour before dinner to use their phone in a designated space at camp. We do allow music players that do not have access to the internet for campers to use in the cabin.
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WHO CAN I BE IN TOUCH WITH IF I HAVE QUESTIONS WHILE MY CHILD IS AWAY?Our Directors will be available throughout the entire week should you need to contact camp while your child is away. Our camp office is open from 9AM - 5PM. Parents are free to call the office during those hours. Our after hours phone service gives direct 24 hours access to our Directors when the camp office is closed.
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HOW ARE CAMPERS GROUPED IN CABINS?Campers will be grouped in a cabin with other campers who are close in age. Our cabins are single gender.
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DOES MY CHILD NEED TO BRING HIS/HER OWN EQUIPMENT/ACCESSORIES?We'll provide all equipment needed to participate in any gaming or traditional camp activity at camp. If a camper has their own keyboard, mouse, controller or other gaming accessories, they are allowed to bring and use during gaming activities at camp.
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IS TRANSPORTATION AVAILABLE?We do not provide transportation. All campers must be dropped off at camp on Opening Day and picked up on Closing Day. Campers who plan to arrive via flight should contact us to coordinate arrangements. Details regarding drop off and pick up logistics will be sent to enrolled families.
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HOW DO I KNOW WHAT TO PACK FOR CAMP?All camper linens (bedding, blanket, towels, pillow, pillowcase, sheets, etc) will be provided. A complete packing list for clothing will be sent to parents of enrolled campers upon enrollment. See sample packing list below:
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